Olivia Threads operates an eCommerce platform serving customers worldwide. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Information We Collect
We may collect personal information that you provide directly when placing an order or contacting us. This may include your name, phone number, email address, shipping address, and any additional details necessary to fulfill your order.
We may also collect non-personal information such as browser type, device information, and usage data to improve our website and services.
How We Use Your Information
We use the information we collect to process and deliver your orders, communicate with you regarding your purchases, respond to your inquiries, and improve our services.
Your information may also be used to send updates, promotional offers, or important notifications related to Olivia Threads.
Cash on Delivery Policy
Olivia Threads operates solely on a Cash on Delivery (COD) basis. We do not collect or store any financial or payment card information.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information with trusted service providers, such as delivery partners, strictly for the purpose of fulfilling and delivering your orders.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to access, update, or request deletion of your personal information at any time.
You may also opt out of receiving promotional communications from us by contacting us directly.
Opt-Out Instructions
If you wish to opt out of marketing emails or communications, you can:
- Send an email to [email protected] with the subject line “Opt-Out Request”
- Clearly mention your request to unsubscribe or stop receiving communications
Once your request is received, we will process it within a reasonable timeframe.
International Users
As Olivia Threads operates worldwide, your information may be processed and stored in different countries. By using our services, you consent to this transfer and processing of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]